Terms of Sale

Delivery

At Mom's World Qatar, we aim to keep shipping as cheap and fuss-free as possible. Orders above 50 QAR automatically enjoy FREE Shipping, while orders below 50 QAR will be charged a flat shipping fee of QAR 20/-. 

  • Free shipping applies to qualifying orders from Mom's Wold Qatar's online store with at least QAR 50/- of products. For orders with less than QAR 50 of products, a flat QAR 20/- shipping fee will be applied to the order.
  • Free Shipping/ Delivery currently applies to all Mom's World Qatar orders.
  • Free Shipping/ Delivery may be enjoyed in conjunction with a voucher code, automatic discount or credit voucher.
  1. For voucher codes and automatic discounts, the qualifying amount is the total amount of the products purchased after the voucher code or discount is applied
  2. For credit vouchers, the qualifying amount is the total amount of products purchased before the credit voucher is applied
  • Vouchers and automatic discounts do not apply to shipping/ delivery fees unless otherwise stated.
  • Shipping fees will not be refunded for returns and cancellations. If a fulfilled order is requested for full refund, a delivery fee of QAR 20/- is applicable for the delivered items.
  • Shipping/ Delivery fees are non-refundable. Please note, in the event of an item being returned for a partial refund, if the actual order value (Original ordered amount minus the value or item returned) falls below QAR 50/- after deducting the approved refund amount, we shall charge a delivery fee of QAR 20/-. To be eligible for free delivery, total actual order value should be above QAR 50/- after an item is refunded.
  • We reserve the right to change or discontinue free shipping at any time.

Our standard delivery time is 1-3 working days. We aim to ship Qatar orders placed before 2.30pm the same day and orders placed after 2.30pm will be shipped the following business day, providing address verification and stock availability is confirmed.

Orders placed on Thursdays we aim to ship on the following Saturday.

On occasions where we are not able to uphold next day delivery, we will endeavor to notify customers.

In rare cases where we encounter a stock error, an item may not be available. We will notify you and an alternative delivery date will be offered.

Delivery is free on all orders over QAR 50.00. Standard delivery is charged at QAR20.00 and will be delivered on the same day of purchase or within 3 days, subject to availability of the products you have ordered. 

Prices

Due to circumstances beyond our control prices may have to be altered up or down. All prices shown are cash prices in Qatari Riyals (QAR).

We cannot guarantee that every item displayed on Mom's World -Qatar is, in fact, available at the stated price. We will make every effort to contact our customers if they have agreed to purchase a product and it is not available at the stated price. We will NOT charge you if you do not acknowledge that you agree to continue with the purchase at the revised price if it exceeds the price displayed when you agreed to the sale.

Availability

All orders for products are subject to availability. In the event of supply difficulties, we reserve the right to substitute items of equal quality and value. We cannot guarantee that every item displayed on Mom's World  -Qatar is in stock and available for delivery. We will contact customers who have ordered products that are out of stock and customers will NOT be charged for these items. You will be notified of such substitutes when you place your order. 

Colour Reproduction

The limitations of color reproduction and the individual color settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the pictures are clear and accurate. However, color and specifications may change.

Returns

You can return the item in their original condition within 2 days of receiving your order for a full refund. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, books cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials and personal care items.

For further details please refer to our Returns and Refund Policy.

Any Problems

If you are dissatisfied in any way with your order or have a query relating to home delivery, please call +974 31311990. (Lines are open from 9 am to 9 pm) or email us at sales@momsworldqatar.com